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Title :
Product Service Administrator III
Category :
Field Operations Support
Street Address :
5501 HEADQUARTERS DR
City :
PLANO
State :
TX
Zip :
75024
Job ID :
252936
Description :
JOB PURPOSE: To provide overall administrative support to our National Product Service Group. This includes the reconciliation of accounting statements, the handling of Warranty and External Business, as well as monitoring NPS Distribution
 
 
KEY RESPONSIBILITIES:
-Review and update dozens of accoutning statements from Mfg/Distributors including the processing of outstanding invoices/credits; resolve any accounting issues or questions regarding all aspects of our account
-Generate and process monthly billing for a variety of B2B/Colortymr Franchise/Service Contract companies; Posting of payments and resolution of any billing/payment issues
-Follow up on outstanding receivables in a timely manner to ensure the percentage of outstanding receivables in a timely manner to ensure the percentage of outstanding invoices over 90 days is within a rasonable range set by management
-Monitor and track Promotional Distribution for the company; alert management of issues or delays that may result in the product reaching its destination by the set deadline
-Accurate review and submission of warranty claims to various Manufacturers; Process and post all warranty payments
-Follow up on Warranty Receivables Report to ensure the percentage of claims over 90 days is within an acceptable range set by management
-Provide consistent, timely support to service center/store personnel in reference to a wide scope of issues/topics
-Other special projects and tasks as requested
JOB REQUIREMENTS:
-Finance or Accounting College degree
-3+ years of Accounting/Finance experience
-Proficiency with personal computer and MS Office products with an emphasis on Access
-Excellent organizational and time management skills
-Ability to work independently as well as part of a group
-Strong customer service, communication and data entry skills
-Constantly strive to learn new aspects of the business as well as researching ways to improve current processes and resolve existing obstacles
#LI-ONE
#LIKE
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